Health payroll system at risk from upgrades

31 May 2010 9:45 AMJann Stuckey

31 May 2010

An urgent upgrade to Queensland Health’s trouble-plagued payroll system was a disaster-in-waiting, the LNP said today.

Shadow Minister for Public Works and Information and Communication Technology Jann Stuckey said multiple software changes made to the dysfunctional SAP/Workbrain payroll system significantly increased the risk that any proposed upgrade would further destabilise the system.

“CorpTech were warned that numerous customisations of the program moved the SAP product away from standard functionality,” Ms Stuckey said.

“To compound the problem, a Project Management Review conducted by SAP found there were no modification history documents existing at the time of the review.

“That review also warned future software releases for the standard SAP program placed the Queensland Health’s program functionality at high risk for upgrade, maintenance and support issues.

“In other words, software releases designed for the standard SAP system are likely to be incompatible with Queensland health’s highly modified system.”

Ms Stuckey said Minister Schwarten still had no idea when Queensland Health’s pay system would be running properly.

“Despite spending weeks denying any responsibility for this disaster, Minister Schwarten is now claiming these changes are just ‘regular and routine’ upgrades,” she said.

“He is making further changes to a system that is still failing to pay employees their current entitlements.

“Bligh and Labor have not learned any lessons from this fiasco, have ignored expert warnings and show no signs of having systems tested and running properly before they let them ‘go live’.

“Queensland Health employees can expect more mistakes in their pay and entitlements while Anna Bligh fails to show any leadership and Robert Schwarten stumbles from one disaster to another.”
Media Contact: Jann Stuckey 0439 755 919